"Searce was a fantastic partner and did the heavy lifting of our BigQuery migration while remaining exceptionally self-sufficient. They enabled us to keep delivering new data capabilities to the business while rebuilding our foundational infrastructure behind the scenes," says Ibarra.

With BigQuery supercharging its analytical infrastructure, Cardinal Group turned its attention to cutting-edge generative AI. Using the Google Agent Development Kit and Gemini models, Cardinal Group built a centralized knowledge management agent. Built on Gemini Flash, this conversational AI assistant lives directly in Google Chat, allowing onsite team members across the portfolio to instantly retrieve answers from complex SOPs, access operational handbooks, review employee resources, query the community directory, and generate secure one-time passwords.

Additionally, Cardinal Group recently integrated Gemini Enterprise directly with its Domo data platform. Operators have access to a huge breadth of data in Domo and these agents are enabling them to access portfolio specific, targeted data when they need it. Cardinal Group also launched innovation cohorts to provide staff with Gemini Enterprise creator licenses to develop field-specific, low-code tools.

These include community operations, prospect journey, resident experience, and hospitality cohorts that are driving field-led AI creation. Some target actions of those cohorts include automating operations workflows, building marketing strategist assistants, and enabling personalized hospitality experiences across all communities.

“It’s been a pleasure partnering with Cardinal Group on their Google Cloud journey,” says Mihir Inamdar, Senior Client Solutions Advisor at Searce. “From a seamless BigQuery migration to adopting Gemini Enterprise, their vision demonstrates how mid-market companies can harness Google Cloud to drive transformational impact.”

“Gemini Enterprise Agent Platform and other Google Cloud products are helping us fundamentally evolve how we interact with our data platform,” says Ibarra. “While we are still very early in our journey of connecting Gemini Enterprise to our reporting systems, our vision is clear: querying data in Gemini gives our teams quick, on-the-fly answers, while our dashboards—enhanced with AI summaries—help our leaders figure out trends, know exactly where to look, and drive strategic action.”

On the client side, Cardinal Group elevated its partner relationships. By powering Domo BI self-service client portals with data from BigQuery, portfolio managers shifted from fielding routine data requests to leading proactive, strategic consultations.

Clients have praised the resulting visibility, noting that Cardinal Group offers analytics unmatched elsewhere in the real estate industry.

As an ambitious mid-market organization, Cardinal Group achieved these gains by using Google Cloud’s unified workspace and AI tools without the cost or token-metering challenges common in other platforms.

Looking ahead, Cardinal Group plans to expand its innovation to empower frontline employees to build tailored AI agents. By combining clean data with Google Cloud technologies and Searce’s expertise, Cardinal Group continues to redefine modern property management.

More broadly, integration of Gemini Enterprise into Keystone and Domo is helping Cardinal Group move toward proactive event-driven action and true MLOps.

"Google Cloud gives us a secure, integrated ecosystem where we don't have to worry about token issues or bloated point solutions," says Ibarra. "It lets a mid-market company like ours build agile, governed AI tools that offer real business impact."