Google offers two main programs to help you deploy and manage Android devices. These programs identify products and partners that meet higher standards for performance and enterprise support. Google revalidates these products and partners on a yearly basis to ensure they continue to meet these standards.
Android Enterprise Partner Program
The Android Enterprise Partner Program helps you find reliable partners to develop and support your Android deployments. Partners in this program get specialized training and support directly from Google.
Partner tiersGoogle groups partners into two tiers based on their skills and market success:
- Silver partner: Google confirms that these partners meet basic business standards and act as trusted providers.
- Gold partner: These partners show top-tier skills and market success. They exceed the standard requirements for support and performance.
Partners must meet specific targets in three areas to reach Silver or Gold status:
- Partner Expertise: This pillar measures what the partner's staff knows about technical details and sales. Partners at different tiers have specific training requirements for various staff roles that ensure knowledge of Android management capabilities.
- Product Excellence: This pillar focuses on product quality and user experience. This makes sure that solutions work well with the Android ecosystem.
- Performance: This pillar measures how a partner grows and succeeds in the market.
Partners must follow specific requirements to help with customer deployments and demonstrate their ability to deploy:
- Trained personnel: Partners must have certified staff available to assist with customer deployments.
- Escalation paths: Partners must use a clear process to manage technical issues. This includes sending cases to Google support when needed.
- Proven experience: Partners must show a successful track record with established Android Enterprise deployments.
- Field sales readiness: Customer engagement teams must receive regular Google training to maintain up-to-date technical knowledge.
Android Enterprise Recommended
The Android Enterprise Recommended program helps businesses select, deploy, and manage their mobile fleets. Google tests devices and software against high standards for performance, security, and usability. This makes it simple to choose reliable solutions for your business.
To qualify, partners must use standardized setup processes and provide thorough documentation to support customer deployments. You can find validated devices and EMM providers in the Android Enterprise Solutions Directory. Look for the Android Enterprise Recommended badge to identify validated solutions.
